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The entire staff was friendly and so accommodating.

Our personal highlights: Wonderful guide, Ken, who was instrumental in our being able to observe so many animals, his interesting stories and explanation.  Loved seeing the baby giraffe with its umbilical cord still attached.  Lion and leopard sightings were great.  A great chef team that made our meals enjoyable.  The wonderful housekeeping staff that made our stay so comfortable.  The hot water bottle in our beds was an unexpected luxury.  The entire staff was friendly and so accommodating.